Using Excom mobile phone service abroad: Calls and internet data
Find out all about roaming, international calls and using your Spanish SIM card outside of Spain
Spain-based telecoms company Excom is a popular provider for expats living in Spain who need mobile data, texts and calls, as well as flexible home WiFi internet and TV for their first or second home in Spain.
One of the most attractive things about the Excom service for foreign citizens living in Spain and for those who own a holiday home is that the SIM card and mobile package can be used not only within Spain, but outside of Spain in the UK and beyond too.
Can I use my Excom Mobile card abroad?
Yes, you can do so by requesting the activation of Roaming when you travel outside Spain. The quickest and easiest way to activate it is from your ‘Private Area’ on the website. Just visit www.excom.es and click on ‘Area Privada’ in the top righthand corner.
Alternatively, you can call Excom on 0034 900 533 781 or email info@excom.es to easily activate and deactivate Roaming.
What is the difference between Roaming and International calls?
The roaming service with Excom is activated when you use your device outside Spain to make or receive calls to Spain and text messages, as well as to surf the internet.
International calls are calls you make from Spain (or from outside Spain when roaming) to any non-Spanish mobile or landline number and are charged in addition to your standard rate, unless you have an international minutes voucher.
What are the advantages of contracting internet with Excom in my second home?
If you have a second residence in Spain, you can benefit from a discount of up to 25% on the regular price of the tariff. Again, just contact Excom to talk to one of their real-life human agents who are always available for a chat and explain your needs.
And remember, you can pause and restart your service as many times as you need for those periods when you find yourself out of the country
For more help, use the contact box below to get in touch with Excom now:
Tel: +34 966 196 000
Excom / Telecable offers top value internet, television and telephone services using a combination of wireless and fibre optic to provide flexible, fast and reliable services to thousands of users in the Alicante province and Mazarrón and Los Alcázares in the Murcia region.
With nearly 30 years of reliable service (Telecable Santa Pola was founded as a fibre optic television provider for the town of Santa Pola in 1993 before expanding rapidly throughout Alicante), Grupo Telecable, a company of Excom, connects thousands of users to essential communications services, guaranteeing reliability, quality service with an ample and experienced technical back-up team, extensive coverage and realistic and competitive pricing for internet, as well as landline or mobile telephone, and television with over 170 international channels.
We currently offer our services in the majority of the Alicante province and some areas of Murcia. We connect thousands of customers in Denia, El Altet, Arenales del Sol, Gran Alacant, Santa Pola, La Marina, Campo de Elche, Guardamar, San Luis – La Siesta – El Chaparral – El Dorado – El Limonar – Punta La Vívora – El Salado – Torretas – Torrevieja – La Zenia – Los Dolses – Villamartín – Las Filipinas – Los Montesinos – Orihuela Costa – La Mata, Los Alcazares and Camposol.
We solve any problem that might occur with your connection within 24 hours or less using our own highly trained service team.
What are our principal services?
Internet
Services offered from just 20 euros per month, either via wireless or fibre optic connections and telephone and television services can be added for complete packages, and they always have attractive offers and deals on, so ask about their latest promotions.
Wimax telecable gives a secure and stable connection for areas without fibre optic coverage, offering guaranteed speed for the service you choose and up to 50 Mbps transmission.
Fibre optic FTTH packages connect directly to your home, so there is no branching, no loss or variation in the fast connection speed and no falsification of the upload speed possible; the speed we quote is the speed you get.
• This is a reliable, secure and trustworthy service and we passionately believe that we offer the best internet service in the areas we cover with a reliable signal, connecting your computer, mobile phone, gaming consol, tablet and more to enjoy internet connection in the comfort of your home or office.
In addition, holiday home owners can suspend the Internet, television and landline telephone service, and with just an email can activate or deactivate the service as often as they wish.
Social media:
Facebook: www.facebook.com/
Instagram: www.instagram.com/excom_es/
Our branches :
Alicante province:
Denia: Av. de Valencia,50. Phone: 966196001
Gran Alacant: Av. Escandinavia, 72. Phone: 966196000
Santa Pola: Plaza Maestro Quislant, 6. Phone: 966694005
La Marina: Calle Estocolmo, Rotonda de las Antenas. Phone: 966196000
Guardamar: Calle Madrid, 21. Phone:966196000
Ciudad Quesada: Av. De Las Naciones, 1.Phone: 966196000
San Luis: Plaza Tolosa. Phone: 966196000
Murcia region:
Los Alcázares: Av. De La Libertad, 257. Phone: 868 17 07 00
Camposol: C.C. Sector A. Phone: 968 17 11 44
