How to temporarily turn off internet service when you are not in Spain
Your broadband provider may allow you to pause your WiFi fibre while you’re out of the country with a switch on/off service
Having high-speed broadband in your Spanish home and mobile phone data is indispensable while you’re in Spain, but for those who have a second home in Spain and are not living in their Spanish property all year round, it is useful to be able to stop and start the internet service and phone contract as required.
Not all internet service providers in Spain offer this option, though, and Excom Telecable is one of the few companies that is able to supply customers with this useful on/off internet option.
So how can you suspend your fibre internet service and mobile phone data in Spain easily and turn it back on again when you need it?
It couldn’t be easier. All you need to do as an Excom Telecable customer is go to www.excom.es/suspension-temporal and fill in the form with your first name, surname, telephone number, email address and ID document number, be it your NIE or Passport number.
Alternatively, you can call 0034 633 426 874 and they’ll take care of it for you immediately.
To reactivate your internet contract again, you can either call 0034 900 533 781, or go to www.excom.es/reactivacion and just put in your email address.
When you contract internet and mobile data services with Excom Telecable, you can temporarily unsubscribe and sign up as many times as you need, with no limits.
Use the contact information below to talk to their English-speaking professionals today and get the flexible internet and phone service you need in Spain:
Tel: +34 966 196 000
Excom / Telecable offers top value internet, television and telephone services using a combination of wireless and fibre optic to provide flexible, fast and reliable services to thousands of users in the Alicante province and Mazarrón and Los Alcázares in the Murcia region.
With nearly 30 years of reliable service (Telecable Santa Pola was founded as a fibre optic television provider for the town of Santa Pola in 1993 before expanding rapidly throughout Alicante), Grupo Telecable, a company of Excom, connects thousands of users to essential communications services, guaranteeing reliability, quality service with an ample and experienced technical back-up team, extensive coverage and realistic and competitive pricing for internet, as well as landline or mobile telephone, and television with over 170 international channels.
We currently offer our services in the majority of the Alicante province and some areas of Murcia. We connect thousands of customers in Denia, El Altet, Arenales del Sol, Gran Alacant, Santa Pola, La Marina, Campo de Elche, Guardamar, San Luis – La Siesta – El Chaparral – El Dorado – El Limonar – Punta La Vívora – El Salado – Torretas – Torrevieja – La Zenia – Los Dolses – Villamartín – Las Filipinas – Los Montesinos – Orihuela Costa – La Mata, Los Alcazares and Camposol.
We solve any problem that might occur with your connection within 24 hours or less using our own highly trained service team.
What are our principal services?
Internet
Services offered from just 20 euros per month, either via wireless or fibre optic connections and telephone and television services can be added for complete packages, and they always have attractive offers and deals on, so ask about their latest promotions.
Wimax telecable gives a secure and stable connection for areas without fibre optic coverage, offering guaranteed speed for the service you choose and up to 50 Mbps transmission.
Fibre optic FTTH packages connect directly to your home, so there is no branching, no loss or variation in the fast connection speed and no falsification of the upload speed possible; the speed we quote is the speed you get.
• This is a reliable, secure and trustworthy service and we passionately believe that we offer the best internet service in the areas we cover with a reliable signal, connecting your computer, mobile phone, gaming consol, tablet and more to enjoy internet connection in the comfort of your home or office.
In addition, holiday home owners can suspend the Internet, television and landline telephone service, and with just an email can activate or deactivate the service as often as they wish.
Social media:
Facebook: www.facebook.com/
Instagram: www.instagram.com/excom_es/
Our branches :
Alicante province:
Denia: Av. de Valencia,50. Phone: 966196001
Gran Alacant: Av. Escandinavia, 72. Phone: 966196000
Santa Pola: Plaza Maestro Quislant, 6. Phone: 966694005
La Marina: Calle Estocolmo, Rotonda de las Antenas. Phone: 966196000
Guardamar: Calle Madrid, 21. Phone:966196000
Ciudad Quesada: Av. De Las Naciones, 1.Phone: 966196000
San Luis: Plaza Tolosa. Phone: 966196000
Murcia region:
Los Alcázares: Av. De La Libertad, 257. Phone: 868 17 07 00
Camposol: C.C. Sector A. Phone: 968 17 11 44
