Carrefour fires cashier in Almería for spending €12 with redeemable vouchers intended for customers
A Carrefour supermarket in Almería, has confirmed the dismissal of the cashier, as the supreme court rules in its favour regarding the decision
In Andalucía, a Carrefour supermarket has fired a cashier for the improper use of two discount vouchers of 3 and 9 euros, intended exclusively for the chain’s customers.
The incident occurred in October 2021, when the employee, identified as Julieta, appropriated discount coupons from customers who passed through her checkout.
Julieta, having served a customer who made a purchase using the Carrefour Club loyalty card, did not give them the coupon and instead used it to make a personal purchase.
A second similar case, with a discount of 9 euros, took place on the same day, with another customer affected by the same practice.
The Supreme Court report details the proven facts, which specify, “It is clear that while the plaintiff was working as a cashier on the afternoon shift, she served a customer who, at the end of her purchase, swiped her Carrefour Club card, without the aforementioned customer being able to enjoy the discount that corresponded to her of 3 euros.”
Initially, the Social Court No. 5 of Almería had issued a ruling declaring the dismissal unfair, stating that the company had to choose between re-employing the worker or compensating her with the corresponding financial payment .
However, Carrefour took the case to the TSJA high court, which considered that Julieta’s actions constituted a breach of trust and a “breach of contractual good faith” towards the company.
The position supported by the court is that good faith is one of the fundamental pillars in the workplace and its non-compliance can be grounds for disciplinary dismissal, regardless of the amount that the worker took.
In the dismissal letter sent to the employee, Carrefour justified its decision by claiming that “you, taking advantage of your job, appropriated two discount coupons belonging to two clients of the Company, and redeemed them in a personal purchase, which constitutes an obvious fraud and misappropriation.”
The Supreme Court stressed that the loss of trust in an employee is sufficient reason to proceed to a disciplinary dismissal in the workplace, especially when the act involves “fraud and misappropriation”.
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